Cadena applies a highly controlled and tightly managed implementation system, a must for every successful software project. Multiple import templates ensure easy data migration from your old HRM system.
We underline that support is as important during as it is after implementation. Therefore we offer after the system goes live, a professional and efficient support service, manned by experienced system consultants.
We underline that support is as important during as it is after implementation. Therefore we offer after the system goes live, a professional and efficient support service, manned by experienced system consultants.
Cadena Help Desk
Cadena’s consultancy-help desk center offers constant and online consulting and support services to customers or prospective clients, sharing our vast experiences in the Human Resources Management field.
Cadena’s consultancy-help desk center offers constant and online consulting and support services to customers or prospective clients, sharing our vast experiences in the Human Resources Management field.
Project Implementation
- Requirements Analysis
Our dedicated consultant teams will collect your detailed business needs and requirements, and translate them to the system level, applying their experience and know how in the IT, Human Resources and Payroll fields.
As every organization exercises its company specific Human Resources Management policies, the challenge in implementing such a system is to meet the end-users needs. With provided documentation tools such as: User Requirement Specifications, User Cases and Prototypes, Cadena’s consultants will help the customer’s system administrator or end-users to explore and exploit in depth the system’s capabilities. - Project Implementation Management
During the implementation stage, Cadena’s implementation and consultant teams do not only work on the product delivery but also support the customer to manage the project to ensure on-schedule delivery and to meet requirements.
Not all customers would have a dedicated in-house team to manage the implementation of an HRM project. In such cases, our team would work directly and closely with end-users as a ‘project manager’ of the customer. - Training
A Human Resources Management system is not exclusively used anymore by an HR or Finance department. In this interactive age, many additional organizational levels and functionalities can have direct benefits such as heads of departments, supervisors and of course employees. Therefore, our training activities are designed to meet specific training needs and will consist of multiple, specialized sessions.
Cadena’s team will work with your training coordinator to organize and conduct necessary training courses supported by detailed manuals suitable to the type of end-users.
Training activities can be organized by group, individual or on-the-job training.
After Sales Support
We underline that support is as important during as it is after implementation. Therefore, we offer after the system goes live, a professional and efficient support service, manned by experienced system consultants.
Support Key Features
- User support
- Statutory report updates when requested by the law
- Configuration update when requested by the law (for example PIT)
- Yearly version update
- When requested visit on site
- Additional training
